Claim Form Login
If you are a living individual and were sent notice by South Shore Mental Health Center, Inc. d/b/a Aspire Health Alliance (Aspire) that your Private Information may have been impacted by the cyberattack on Aspire's computer systems in September 2023 (the "Data Incident"), then you may be a Settlement Class Member and eligible for benefits. Excluded from the Settlement Class are: (a) all persons who are employees, directors, officers, and agents of Defendant; (b) governmental entities; (c) the Judge assigned to the Action, that Judge’s immediate family, and Court staff; and (d) anyone who validly excludes themselves from the Settlement.
If you are a Settlement Class Member and wish to file a claim for Cash Payment A - Documented Losses then you must submit a Claim Form by September 16, 2026.
Aspire will establish a Settlement Fund of $400,000.00. The Settlement Fund will first be used to pay court-approved attorneys’ fees and costs, a Service Award payment for the Plaintiff, and the costs of administering the Settlement. The remaining money will be used to pay for the benefits described below.
Medical Data Monitoring: All Settlement Class Members will receive one (1) year of CyEx Medical Shield. This comprehensive service comes with $1 million of medical identity theft insurance, and includes monitoring for:
healthcare insurance ID exposure
Medical Record Number (MRN) exposure
unauthorized Health Savings Account (HSA) spending
If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.
If you would like to receive a reminder email notification with enrollment instructions for Medical Data Monitoring once the Settlement becomes final, please click here.
Cash Payment A - Document Losses: Settlement Class Members who incurred actual, documented unreimbursed out-of-pocket losses due to the Data Incident, can get back up to $2,500.00. The losses must have occurred between September 13, 2023, and September 16, 2026, and you cannot claim a payment for expenses that have already been reimbursed by a third party. This benefit covers out-of-pocket expenses like:
losses because of identity theft or fraud
costs for freezing and unfreezing your credit with a credit reporting agency
credit monitoring costs incurred on or after mailing of the notice of the Data Incident, through the date of claim submission
miscellaneous expenses such as notary, fax, postage, copying, mileage, and long-distance telephone charges
You need to submit proof, like receipts, to show how much you spent or lost. Your personal certifications, declarations, or affidavits do not constitute reasonable documentation to make a valid claim, but you may provide those for clarification, context, or support for other submitted reasonable documentation showing that your expenses were because of the Data Incident.
Cash Payment B - Pro Rata Cash Payment. Settlement Class Members who do not submit a claim for Cash Payment A will automatically receive an equal share of the monies remaining in the Net Settlement Fund after Claims for Cash Payment A have been deducted. Payments will be sent following court approval of the Settlement. To provide an updated address to receive your Cash Payment, or elect to receive your Cash Payment by Venmo, Zelle, or PayPal instead of a paper check please submit an Address Update/Payment Selection Form here.
To start your online claim form, you must login with your LoginID and PIN. You can find your LoginID and PIN on the Notice that was sent to you. If you are unable to locate your ID and PIN, please contact us by emailing . Please request your LoginID and PIN by providing your full name and mailing address.
You may also download a Claim Form here and submit it, along with any supporting documentation, by U.S. mail to:
Aspire Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
The deadline to submit a Claim Form online is September 16, 2026. If you are mailing your Claim Form, it must be mailed with a postmark date no later than September 16, 2026.